Data Deletion
Request Account Deletion
You can request deletion of your Dibs account and associated personal data at any time. Send an email from the address linked to your Dibs account to support@dibs.app with the subject Dibs account deletion request.
What to Include
- The email address associated with your Dibs account
- Your display name and household name, if available
- A clear statement that you want your account deleted
For your security, never send us your password. We may contact you to verify that you own the account.
What We Delete
After we verify your request, we delete or de-identify data associated with your account, including:
- Your account credentials, email address, and display name
- Your device tokens and notification preferences
- Your active household membership
- Other personal data directly associated with your account
Data That May Be Retained
Shared household records, such as historical chore activity, may remain in de-identified form so other household members can retain an accurate history. We may also retain information when required by law, to resolve disputes, or to protect the security of Dibs and its users.
Processing Time
Verified deletion requests are completed within 30 days. Account deletion is permanent and cannot be undone.
Questions
For questions about account deletion or privacy, contact support@dibs.app or review our Privacy Policy.